What Services Does The Goldner Group Offer?

The Core: All company improvement strategy starts here. A compelling, shared core is the beginning of better results.

• Mission, vision, values & beliefs creation and definition
• Mission, vision, values & beliefs revalidation/modification
• Communication Plan

Assessment: Unbiased assessments help you get beyond the symptoms to find the root causes. Only at that point can you decide where the gaps really are and pinpoint your priorities.

• Company assessment
• Internal stakeholders assessment
• External stakeholders assessment
• Communication Plan

Leadership: Your company is a reflection of the quality of your leaders. Powerful leaders create healthy, cohesive and successful businesses that leave a positive legacy.

• Assessment against The Core
• Leadership system identification & definition
• Core competencies identification & definition
• Transition Leadership
• Individual leader assessment and development
• Coaching
• Team Building
• Succession Planning/Bench Strength
• Leadership Universities
• Communication Plan

Customer: You are in business only as long as you have loyal customers. Your success begins and ends with satisfying your customers’ needs and wants.

• Assessment against The Core
• Creating a Customer-focused Company
• Communication Plan

Strategic Thinking: If you don’t know where you are going, any road will do. A customer-focused and balanced strategic plan is the most direct road to success. Employees who are strategic thinkers help you get there.

• Assessment against The Core
• Facilitation (total company, units) of Balanced Business Plans
• Deployment Plans
• Communication Plan

Business Measures: In order to know when to celebrate success, you have to know when you’ve gotten there. ‘There’ must be more than just financial measures.

• Assessment against The Core
• Leadership Scorecard
• Company-wide Balanced Scorecard
• Communication Plan

Process: Processes should be developed starting with your customers and designed so that your employees can do their best work. Ongoing improvement of these processes is a key factor in customer loyalty.

• Facilitation of process development & improvement
• Benchmarking of best practices

Employee: Attracting, developing & retaining valued employees are one of the biggest concerns of leadership. What are you doing to ensure that the right people want to belong, learn and contribute to your company?

• Assessment against The Core
• Employee Feedback
• Participation Systems
• High Performance Team Building
• Diversity Strategies
• Performance Management & Review Systems
• Recognition & Reward Systems
• Workforce Planning
• Career Development Systems
• Communication Plan

Corporate Social Responsibility: Responsible businesses take action to leave a lasting environmental and community legacy. The leaders understand the differences among compliance, sustainability and restorative strategies. They create ways to positively impact the community system.

• Awareness & education
• Planning & implementation
• Communication Plan